Dedicated COBRA specialists
Our dedicated team of COBRA specialists have one mission: to provide compliant COBRA administration under the most effective service model for you and your COBRA participants.
As your administrator, it is our role to be the expert when it comes to COBRA. That’s why we have an in-depth training program which features regular evaluations of our specialists’ COBRA knowledge and application of the regulations.
Information at your fingertips
Through our web portal, not only can eligible employees make their initial COBRA election online but they can also access their HealthHub® COBRA account at any time, including account status, coverage levels, dependent information and payment history. COBRA participants can even make their COBRA premium payments online.
Effective and timely communication
Our solution leverages the most advanced technology to enhance and improve our services for all COBRA participants.
- Whether the employee is a newly-eligible plan member or is a current COBRA participant, we make sure each employee receives communications in a timely manner.
- To ensure COBRA participants are receiving accurate information, we record all incoming calls for proper communication of the regulations.
- Any correspondence we issue is also archived to the COBRA participant and employer web portals for easy access and retrieval.